{"id":6295,"date":"2022-01-10T12:42:16","date_gmt":"2022-01-10T12:42:16","guid":{"rendered":"https:\/\/www.radiusconnectsolutions.com\/?page_id=6295"},"modified":"2022-03-04T17:54:56","modified_gmt":"2022-03-04T17:54:56","slug":"my-account","status":"publish","type":"page","link":"https:\/\/staging.radiusconnectsolutions.com\/ie\/my-account\/","title":{"rendered":"My account"},"content":{"rendered":"<section id=\"block_619bb86a0b1e6\" class=\"relative tone-block tone-band pt-0 pb-0 bg-cover bg-center bg-repeat hero-banner relative mx-auto h-auto tone-block-herobanner--auto tone-block-herobanner  \" style=\"color: #FFFFFF; background-image: url(&quot;https:\/\/staging.radiusconnectsolutions.com\/app\/uploads\/2021\/10\/elements-hero-banner.png&quot;); \"><div class=\"w-full h-full flex flex-col justify-center items-center overflow-hidden py-12 mt-20 pt-16 md:mt-0 lg:py-8\">\n    \n    <div class=\"overflow-hidden absolute z-10 w-full top-0 left-0 right-0 bottom-0 object-cover\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"1581\" height=\"542\" src=\"https:\/\/staging.radiusconnectsolutions.com\/app\/uploads\/2021\/09\/elements-hero-banner.png\" class=\"h-full w-full object-cover relative hero-banner__background\" alt=\"\" srcset=\"https:\/\/staging.radiusconnectsolutions.com\/app\/uploads\/2021\/09\/elements-hero-banner.png 1581w, https:\/\/staging.radiusconnectsolutions.com\/app\/uploads\/2021\/09\/elements-hero-banner-300x103.png 300w, https:\/\/staging.radiusconnectsolutions.com\/app\/uploads\/2021\/09\/elements-hero-banner-1024x351.png 1024w, https:\/\/staging.radiusconnectsolutions.com\/app\/uploads\/2021\/09\/elements-hero-banner-768x263.png 768w, https:\/\/staging.radiusconnectsolutions.com\/app\/uploads\/2021\/09\/elements-hero-banner-1536x527.png 1536w\" sizes=\"auto, (max-width: 1581px) 100vw, 1581px\" \/>\n        \n    <\/div>\n\n    \n    <div class=\"container z-30 relative h-full bg-no-repeat bg-cover  lg:bg-transparent overflow-hidden\">\n\n        <div class=\"hero-banner__banner h-full flex flex-col justify-center items-center relative\">\n\n            <div class=\"hero-banner__content w-full h-full mx-auto text-left lg:w-11\/12 xl:w-9\/12 xl:m-0 lg:text-center z-20\">\n\n                \n                <h1 class=\"w-full font-bold text-2xl sm:text-4xl md:text-6xl xl:text-8xl m-0 p-0 text-center\"> My account <\/h1>\n\n                                    <div as=\"text-xl\" class=\"hero-banner__wysiwyg w-full px-0 mb-6 text-left text-center 2xl:mx-auto md:max-w-screen-sm 2xl:max-w-screen-md text-center mx-auto\"> <p>Our teams are on hand and will get back to you for whatever you need.<\/p>\n <\/div>\n                \n                                    \n                                    \n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<\/section>\n\n<section id=\"block_615d78c068c05\" class=\"relative tone-block tone-band bg-white-off pt-6 sm:pt-6 md:pt-8 lg:pt-14 xl:pt-26 pb-8 sm:pb-10 md:pb-14 lg:pb-14 xl:pb-28 cards cards-display-grid is-style-rounded tone-block-cards  \" style=\"\"><div class=\"container\">\n    <!-- Start: Cards -->\n        <div class=\"cards__wrapper animate__animated do__fadeIn  \" data-cards-per-slide=\"\" data-nav-enabled=\"\">\n                                <ul class=\"cards__list list-none m-0 p-0\n            grid grid-cols-1 gap-8 lg:gap-10 xl:gap-12 2xl:gap-16 md:grid-cols-2 xl:grid-cols-3\n            \n            \n            \n            \n            \">\n\n                                                        <li class=\"cards__list-item w-full \">\n\n                                                    <div class=\"card card--icon rounded h-full flex flex-row justify-center items-start lg:items-center lg:flex-col\">\n    \n    \n    <div class=\"card__content flex flex-col justify-start items-start lg:items-center flex-grow h-full ml-6 lg:ml-0 lg:mt-6\">\n                    <h2 as=\"h6\" class=\"card__heading text-left lg:text-center font-bold m-0 p-0\">Raise a ticket<\/h2>\n        \n                    <div as=\"text-base\" class=\"card__copy text-left flex-grow lg:text-center lg:mt-4\"> <p>Log a support ticket with your branch. Our service teams are on hand to help with your queries.<\/p>\n <\/div>\n        \n                    <div class=\"wp-block-buttons flex flex-row lg:flex-col justify-start items-center space-x-4 lg:space-y-4 lg:space-x-0 mt-4\">\n                                    \n                <div class=\"tone-block-button\">\n                                        <a class=\"tone-block-button__link button button--primary inline-flex items-center justify-center w-full sm:w-auto sm:mb-0 mx-auto\" target=\"\" href=\"\/ie\/raise-a-support-ticket\/\">Raise a ticket<\/a>\n                <\/div>\n\n                        <\/div>\n            <\/div>\n<\/div>\n\n                        \n                    <\/li>\n                                                                            <li class=\"cards__list-item w-full \">\n\n                                                    <div class=\"card card--icon rounded h-full flex flex-row justify-center items-start lg:items-center lg:flex-col\">\n    \n            <div class=\"card__icon relative flex justify-center items-center flex-shrink-0 w-14 lg:w-auto lg:h-16\">\n            <svg width=\"52\" height=\"62\" viewBox=\"0 0 52 62\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0 0.995409C0 -0.0181262 1.37646 -0.381286 1.90266 0.493418C2.99397 2.30749 4.99063 3.42395 7.14673 3.42803C9.30703 3.42349 11.3036 2.30708 12.3953 0.49323C12.7898 -0.162239 13.7636 -0.162135 14.158 0.493418C15.2493 2.30749 17.2459 3.42395 19.402 3.42803C21.5623 3.42349 23.5589 2.30708 24.6506 0.49323C25.0452 -0.162239 26.0189 -0.162135 26.4133 0.493418C27.5046 2.30749 29.5013 3.42395 31.6574 3.42803C33.8177 3.42349 35.8142 2.30708 36.906 0.49323C37.3005 -0.162239 38.2743 -0.162135 38.6686 0.493418C39.7599 2.30749 41.7566 3.42395 43.9127 3.42803C46.073 3.42349 48.0696 2.30708 49.1613 0.49323C49.6712 -0.353935 50.9786 -0.0395057 51.0599 0.902324L51.0638 0.995409V60.6185C51.0638 61.6328 49.6858 61.9954 49.1605 61.1193C48.072 59.3042 46.0747 58.1881 43.9149 58.1881C41.7607 58.1881 39.7683 59.2983 38.6779 61.1051C38.6327 61.1837 38.5761 61.2568 38.5089 61.3219C38.3156 61.51 38.0542 61.6121 37.7872 61.6124C37.5201 61.6121 37.2584 61.5098 37.065 61.3215C36.9981 61.2564 36.9417 61.1835 36.8966 61.1051C35.8062 59.2984 33.8137 58.1881 31.6596 58.1881C29.5054 58.1881 27.5129 59.2983 26.4226 61.1051C26.3774 61.1836 26.3209 61.2567 26.2537 61.3218C26.0604 61.5099 25.7989 61.6121 25.5319 61.6124C25.2652 61.6121 25.0039 61.5101 24.8106 61.3224C24.7433 61.2571 24.6866 61.1838 24.6412 61.105C23.5509 59.2983 21.5584 58.1881 19.4043 58.1881C17.2445 58.1881 15.2472 59.3042 14.1587 61.1193C13.7646 61.7765 12.7886 61.7765 12.3945 61.1193C11.306 59.3042 9.30873 58.1881 7.14894 58.1881C4.98914 58.1881 2.99184 59.3042 1.90338 61.1193C1.39446 61.968 0.0852952 61.6542 0.00396917 60.7117L0 60.6185V0.995409ZM25.5319 58.9193C27.0571 57.2104 29.2848 56.2007 31.6596 56.2007C34.0343 56.2007 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16.8949C26.5532 16.3461 26.096 15.9012 25.5319 15.9012H9.19149L9.09313 15.9057C8.57524 15.9539 8.17021 16.3784 8.17021 16.8949C8.17021 17.4437 8.62745 17.8886 9.19149 17.8886H25.5319L25.6303 17.8841C26.1482 17.8359 26.5532 17.4114 26.5532 16.8949ZM20.4255 28.8195C20.4255 28.2707 19.9683 27.8258 19.4043 27.8258H9.19149L9.09313 27.8304C8.57524 27.8785 8.17021 28.303 8.17021 28.8195C8.17021 29.3683 8.62745 29.8132 9.19149 29.8132H19.4043L19.5026 29.8087C20.0205 29.7605 20.4255 29.3361 20.4255 28.8195ZM19.4043 39.7504C19.9683 39.7504 20.4255 40.1953 20.4255 40.7441C20.4255 41.2607 20.0205 41.6852 19.5026 41.7333L19.4043 41.7379H9.19149C8.62745 41.7379 8.17021 41.293 8.17021 40.7441C8.17021 40.2276 8.57524 39.8031 9.09313 39.755L9.19149 39.7504H19.4043ZM42.8936 16.8949C42.8936 16.3461 42.4364 15.9012 41.8723 15.9012H37.7872L37.6889 15.9057C37.171 15.9539 36.766 16.3784 36.766 16.8949C36.766 17.4437 37.2232 17.8886 37.7872 17.8886H41.8723L41.9707 17.8841C42.4886 17.8359 42.8936 17.4114 42.8936 16.8949Z\" fill=\"#58B42E\"\/>\r\n<path d=\"M42.6602 33.4826C42.6602 31.0644 40.6454 29.104 38.1602 29.104C35.6749 29.104 33.6602 31.0644 33.6602 33.4826V46.6183C33.6602 48.2304 32.317 49.5373 30.6602 49.5373H42.6602\" stroke=\"#58B42E\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\r\n<path d=\"M30.6602 40.7803H39.6602\" stroke=\"#58B42E\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\r\n<\/svg>\r\n\n        <\/div>\n    \n    <div class=\"card__content flex flex-col justify-start items-start lg:items-center flex-grow h-full ml-6 lg:ml-0 lg:mt-6\">\n                    <h2 as=\"h6\" class=\"card__heading text-left lg:text-center font-bold m-0 p-0\">Access your bill<\/h2>\n        \n                    <div as=\"text-base\" class=\"card__copy text-left flex-grow lg:text-center lg:mt-4\"> <p>Click to log in to your Radius Connect account to view and download your monthly bills.<\/p>\n <\/div>\n        \n                    <div class=\"wp-block-buttons flex flex-row lg:flex-col justify-start items-center space-x-4 lg:space-y-4 lg:space-x-0 mt-4\">\n                                    \n                <div class=\"tone-block-button\">\n                                        <a class=\"tone-block-button__link button button--primary inline-flex items-center justify-center w-full sm:w-auto sm:mb-0 mx-auto\" target=\"\" href=\"https:\/\/webportal.akjl.co.uk\/Radius\/login.aspx?template=Echo\" rel=\"noopener\">My bill<\/a>\n                <\/div>\n\n                        <\/div>\n            <\/div>\n<\/div>\n\n                        \n                    <\/li>\n                                                                            <li class=\"cards__list-item w-full \">\n\n                                                    <div class=\"card card--icon rounded h-full flex flex-row justify-center items-start lg:items-center lg:flex-col\">\n    \n            <div class=\"card__icon relative flex justify-center items-center flex-shrink-0 w-14 lg:w-auto lg:h-16\">\n            <svg width=\"62\" height=\"62\" viewBox=\"0 0 62 62\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M48.3504 0C51.1153 0 53.367 2.13813 53.4542 4.80779L53.4568 4.96859V19.2225C53.4568 20.5393 52.9192 21.8022 51.9624 22.7338C51.5637 23.122 50.917 23.1222 50.5181 22.7343C50.1191 22.3463 50.1189 21.7172 50.5176 21.329C51.0534 20.8072 51.3702 20.1124 51.41 19.38L51.4143 19.2225V4.96859C51.4143 3.36919 50.1198 2.06396 48.4947 1.99068L48.3504 1.98744H33.704C32.9448 1.98744 32.215 2.26076 31.6542 2.75128L31.5366 2.8597L2.94062 30.684C2.36562 31.2432 2.04255 32.0017 2.04255 32.7927C2.04255 33.531 2.32398 34.241 2.82914 34.7871L2.94079 34.9015L17.5899 49.1527C18.7864 50.3165 20.7258 50.3165 21.9222 49.1527C22.3211 48.7647 22.9677 48.7648 23.3665 49.153C23.7653 49.5411 23.7652 50.1703 23.3663 50.5583C21.4156 52.4558 18.2798 52.497 16.2776 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59.4695C33.7501 59.7088 33.228 59.6587 32.8675 59.3508C32.5069 59.043 32.3881 58.5458 32.572 58.1147L36.495 49.3486L36.5293 49.261C36.6684 48.8482 36.5154 48.3899 36.1432 48.1371L29.1266 43.3718L29.1548 43.3983C28.8454 43.1318 28.7416 42.7048 28.8956 42.3316C29.0495 41.9585 29.4279 41.7199 29.8408 41.7354L38.0505 41.7362L38.1476 41.7317C38.5318 41.6961 38.8664 41.4513 39.0053 41.0951L43.1835 30.3839L43.1582 30.427C43.3598 30.0613 43.7517 29.8331 44.1782 29.8331L44.284 29.8378Z\" fill=\"#58B42E\"\/>\r\n<\/svg>\r\n\n        <\/div>\n    \n    <div class=\"card__content flex flex-col justify-start items-start lg:items-center flex-grow h-full ml-6 lg:ml-0 lg:mt-6\">\n                    <h2 as=\"h6\" class=\"card__heading text-left lg:text-center font-bold m-0 p-0\">Get a quote<\/h2>\n        \n                    <div as=\"text-base\" class=\"card__copy text-left flex-grow lg:text-center lg:mt-4\"> <p>Talk to us about your other services and how you can save across your communications.<\/p>\n <\/div>\n        \n                    <div class=\"wp-block-buttons flex flex-row lg:flex-col justify-start items-center space-x-4 lg:space-y-4 lg:space-x-0 mt-4\">\n                                    \n                <div class=\"tone-block-button\">\n                                        <a class=\"tone-block-button__link button button--primary inline-flex items-center justify-center w-full sm:w-auto sm:mb-0 mx-auto\" target=\"\" href=\"\/ie\/enquire\/get-a-quote\/\">Get in touch<\/a>\n                <\/div>\n\n                        <\/div>\n            <\/div>\n<\/div>\n\n                        \n                    <\/li>\n                                                                            <li class=\"cards__list-item w-full \">\n\n                                                    <div class=\"card card--icon rounded h-full flex flex-row justify-center items-start lg:items-center lg:flex-col\">\n    \n            <div class=\"card__icon relative flex justify-center items-center flex-shrink-0 w-14 lg:w-auto lg:h-16\">\n            <svg width=\"64\" height=\"63\" viewBox=\"0 0 64 63\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<path d=\"M4.69727 45.5773H24.9719\" stroke=\"#58B42E\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\r\n<path d=\"M6.33594 14.1083H56.9599\" stroke=\"#58B42E\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\r\n<path d=\"M31.64 29.8427H1\" stroke=\"#58B42E\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\r\n<path d=\"M29.9789 61.2701C13.4602 60.3746 0.641325 46.7554 1.00766 30.4901C1.37399 14.2248 14.7935 1.17715 31.3362 1.00179C47.879 0.826418 61.5814 13.5866 62.3042 29.8403\" stroke=\"#58B42E\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\r\n<path d=\"M29.6877 1.06445C13.6877 18.1102 13.9784 40.2907 29.9784 61.27\" stroke=\"#58B42E\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\r\n<path d=\"M33.584 1.06445C39.5593 7.18063 43.5266 14.9224 44.9707 23.2842\" stroke=\"#58B42E\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\r\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M48.192 30.9679L52.2934 40.33H60.2934C61.1195 40.2993 61.8764 40.7816 62.1854 41.5357C62.4943 42.2897 62.289 43.1534 61.672 43.6945L54.7387 49.7681L58.5787 58.4562C58.9242 59.271 58.703 60.2117 58.0288 60.7946C57.3546 61.3775 56.3775 61.4728 55.6 61.0314L46.304 55.8888L37.0214 61.0314C36.2439 61.4728 35.2668 61.3775 34.5926 60.7946C33.9184 60.2117 33.6971 59.271 34.0427 58.4562L37.8827 49.7681L30.9494 43.6945C30.3286 43.1544 30.1212 42.2883 30.4315 41.5324C30.7418 40.7766 31.5026 40.2949 32.3307 40.33H40.3147L44.4374 30.9679C44.8098 30.2894 45.5306 29.8665 46.3147 29.8665C47.0987 29.8665 47.8196 30.2894 48.192 30.9679Z\" stroke=\"#58B42E\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\r\n<\/svg>\r\n\n        <\/div>\n    \n    <div class=\"card__content flex flex-col justify-start items-start lg:items-center flex-grow h-full ml-6 lg:ml-0 lg:mt-6\">\n                    <h2 as=\"h6\" class=\"card__heading text-left lg:text-center font-bold m-0 p-0\">Moving office?<\/h2>\n        \n                    <div as=\"text-base\" class=\"card__copy text-left flex-grow lg:text-center lg:mt-4\"> <p>We&#8217;ll help you with everything you need when moving location or opening new sites.<\/p>\n <\/div>\n        \n                    <div class=\"wp-block-buttons flex flex-row lg:flex-col justify-start items-center space-x-4 lg:space-y-4 lg:space-x-0 mt-4\">\n                                    \n                <div class=\"tone-block-button\">\n                                        <a class=\"tone-block-button__link button button--primary inline-flex items-center justify-center w-full sm:w-auto sm:mb-0 mx-auto\" target=\"\" href=\"\/ie\/moving-office\/\">Talk to us<\/a>\n                <\/div>\n\n                        <\/div>\n            <\/div>\n<\/div>\n\n                        \n                    <\/li>\n                                                                            <li class=\"cards__list-item w-full \">\n\n                                                    <div class=\"card card--icon rounded h-full flex flex-row justify-center items-start lg:items-center lg:flex-col\">\n    \n            <div class=\"card__icon relative flex justify-center items-center flex-shrink-0 w-14 lg:w-auto lg:h-16\">\n            <svg width=\"78\" height=\"77\" viewBox=\"0 0 78 77\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n<circle cx=\"56.9139\" cy=\"20.0759\" r=\"19.5429\" stroke=\"#40AF49\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\r\n<path d=\"M63.4283 20.076H56.9141V10.3046\" stroke=\"#40AF49\" stroke-width=\"2\" stroke-linecap=\"round\" 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              <div as=\"text-base\" class=\"card__copy text-left flex-grow lg:text-center lg:mt-4\"> <p>We&#8217;ll give you a call back to help with new orders, technical support and account queries.<\/p>\n <\/div>\n        \n                    <div class=\"wp-block-buttons flex flex-row lg:flex-col justify-start items-center space-x-4 lg:space-y-4 lg:space-x-0 mt-4\">\n                                    \n                <div class=\"tone-block-button\">\n                                        <a class=\"tone-block-button__link button button--primary inline-flex items-center justify-center w-full sm:w-auto sm:mb-0 mx-auto\" target=\"\" href=\"\/ie\/request-a-callback-account\/\">Log a request<\/a>\n                <\/div>\n\n                        <\/div>\n            <\/div>\n<\/div>\n\n                        \n                    <\/li>\n                                                <\/ul>\n\n                        <\/div>\n        <!-- End: Cards 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